Contact Ghost Browser

We'd love to hear from you! Please select an option below to contact the correct department.
If you are experiencing a technical issue with the browser, click menu->Report an Issue from the browser and message us from there.

What Can We Help You With?
Please use these quick links for Instant Answers:
- Free vs Premium
- View your invoices
- I Bought the Wrong Plan
- Cancel your premium subscription
- Manage your team's licenses
- Fixing a failed payment
- How many computers can I use my license on?
My question was not listed...
- I have a different question.
Instant Answers
For instant answers to common questions, please do a quick search in the Ghost Browser Documentation. (Opens in a new window)
- I have searched Instant Answers but could not resolve my issue.
For technical support please submit your issue through the browser.
1. Open the Browser
2. Click the "three dots" menu in the upper right.
3. Click 'Report an Issue'.
This will give us the system and version information we need to answer your question more quickly.
The report an issue form can be located here in the browser:
This field is hidden when viewing the form
If you can't submit a report through the browser...
- I cannot submit a report through the browser and wish to submit one through this form.
Ok, we're happy to help! Please fill out as much of the following form as you can so we can assist you quickly.
Enter Your Email for Priority Support
If you are a premium subscriber, please provide the email address tied to your premium account.
Short Description of the Problem
Select Your Operating System*
Which Version of Windows?
Windows XP and Vista are not supported. Please upgrade your Operating System to use Ghost Browser.
Mac OS is not supported for version 10.8 or earlier. Please upgrade your Operating System to use Ghost Browser.
If you're not sure which version of Windows you're running on, please see Microsoft's support article for instructions on how to find out.
Which Version of Mac OS?
If you're not sure which version of Mac OS you're running on, please see Apple's support article for instructions on how to find out.
Ghost Browser for Linux is not yet available, however it is on our planned development list.
Publication you are writing for
What is the feature you'd like to suggest?
What is the pain point that the feature is trying to address?
Is there anything else we need to know?
Thank you so much for taking the time to submit a testimonial. For a quick note, please send a message below, but if you have 3-5 minutes we'd love to get an official testimonial for our site. Please click here if you would like to do that and thank you so much!
Please show us the issue.
We prefer you show us the issue. If possible, please install the (free screencasting extension Loom (Link opens in a new tab) and enter the screencast URL here.
What are the steps for us to replicate this issue?*
Please be as detailed as possible so we can try to reproduce the issue locally.
Result of Above Steps
When following the above steps, what is the expected behavior and what happens instead?
Anything else?
What Topics Would You Like to Cover?
Tell us what specifically you'd like a demo of or tell us a little about your job and how you want to use Ghost Browser so we can prepare a custom demo for you.
When Would You Like to Do the Demo
Our normal office hours are 9 a.m to 5 p.m. Monday through Friday in the Denver, CO (United States MST) time zone. Please try to select a few times during that range. If it's simply not possible we will try to accommodate you. Current time in Denver.
Contact Email*
Your Account Admin Email*
Please enter the email address that associated with your Ghost Browser account.
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