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Ghost Browser Privacy Policy

Effective Date: March 16, 2016
Last Updated: March 12, 2025

Privacy Statement

Protecting your privacy and providing full transparency are our top priorities. This Privacy Policy applies to Ghost Browser, which is owned and operated by Webatix, Inc. (“Webatix”), and includes all related products, software, services, and websites (collectively, the “Product”).
This policy explains how we collect, use, share, and protect your personal data. By using Ghost Browser, you consent to the practices described in this policy.

Information We Collect & Why

  1. Information You Provide to Us
    • When you sign up for an account, purchase a license, or interact with our support team, we may collect:
    • Personal Information: Name, email address, account password, billing details (via Stripe), email preferences.
    • Support Communications: Any messages you send via email, contact forms, or support tickets.
    • Error Reports (Optional): If you submit an issue report, we may collect device identifiers, browser logs, extension lists, hardware information, open tabs, and system diagnostics. You may choose to email us through our contact page to get support without submitting this information.
    • Payment Information: Ghost Browser collects billing and credit card information through Stripe. This information is used solely to complete the purchase of the license for you to use the Ghost Browser Product. Credit card numbers are not stored on our servers.
  2. Information Collected Automatically
    • When you use our website and product, we collect:
      • Device & Usage Data: IP addresses, browser type, operating system, time and duration of visits, and pages visited.
      • Product Usage Data: Feature engagement, crash reports, software license validation.
    • We collect this data to:
      • Improve stability and performance.
      • Conduct software license checks and provide premium functionality.
      • Analyze use of features and improve them.
      • Inform marketing decisions and messaging.
  3. The data collected includes:
    • Technical Data such as your browser version, operating system, device identifiers, hardware configuration, memory.
    • Feature engagement data.
    • Settings data such as which browser options and settings are being used.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. See our Cookie Policy for details.

How We Use Your Data

Ghost Browser uses your data to:

  1. Provide and improve the Product.
  2. Process transactions and manage subscriptions.
  3. Offer customer support and respond to inquiries.
  4. Ensure security and prevent fraud.
  5. Send important product updates and marketing communications (you can opt out at any time).
  6. We do not sell, rent, or lease your personal data to third parties for commercial purposes. We never track your browsing within the browser either. If you choose to send an error report through our browser, it will include a list of URLs currently open in the browser as this is relevant to debugging issues. Otherwise, we don’t know what sites you visit.
  7. Ghost Browser does not engage in behavioral tracking or targeted advertising.

Your Privacy Rights

GDPR

If you are in the European Economic Area or the UK, you have the right to:

  1. Access & Download Your Data: Request a copy of the personal data we hold about you.
  2. Correction & Deletion: Modify or delete your personal information.
  3. Restrict or Object to Processing: Limit how we use your data.
  4. Data Portability: Receive your data in a structured, commonly used format.
  5. Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
  6. Data for EU citizens is processed outside of the EU under Standard Contractual Clauses.
  7. To exercise your rights, you can contact our Data Protection Officer here.

CCPA

California residents have the right to:

  1. Know what personal data we collect and how it is used.
  2. Request Deletion of personal data.
  3. Opt-Out of data sales (we do not sell personal data).
  4. To exercise your rights, you can contact our Data Protection Officer here.

Data Sharing and Third Parties

  1. We may share your data with trusted third-party vendors only when necessary to provide our services. These include:
    • cloud hosting
    • payment processors
    • analytics providers
    • security services
    • customer support platforms.
  2. These vendors are contractually obligated to protect your data and comply with applicable privacy laws.
  3. Your data may have been or may be processed by team members in the United States, Spain, Ukraine, Russia, Paraguay, India, and the Philippines. We implement strict access controls, security protocols, and contractual obligations to ensure your data remains protected and is only processed in compliance with applicable privacy laws.
  4. All data is encrypted in transit and at rest.

Security and Data Retention

  1. We take reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. However, no security system is 100% foolproof.
  2. Retention Period: We keep your data as long as necessary to provide the Product and comply with legal obligations.
  3. Account Deletion Requests: If you wish to delete your account, Contact Us. Some data may be retained for fraud prevention and legal compliance.

Contact Information

We may update this Privacy Policy as needed. If changes are significant, we will notify you by email or post an update on our website.

For privacy-related inquiries or requests, contact us at:

Email: support@ghostbrowser.com

Address: 3440 Youngfield St #423, Wheat Ridge, CO 80033

Phone: (888) 393-0606