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1. Introduction

The General Data Protection Regulation (GDPR) is a European privacy law that came into effect on May 25, 2018. It strengthens and modernizes data protection laws across the EU, enhancing individual rights over personal data.

As a company handling user data, Webatix, Inc. is committed to protecting your privacy, ensuring transparency, and complying with GDPR requirements. This policy outlines our approach to data collection, storage, usage, and user rights.

2. Our Commitment to GDPR Compliance

At Webatix, we prioritize data security and privacy. We have implemented robust security measures and data management policies that meet and exceed GDPR requirements. This includes:

  • Clear data access and control for our users
  • Secure handling of personal information
  • Transparency in how we use data

3. Your Rights Under GDPR

3.1 Right to Be Notified of a Data Breach

In the event of a data breach that affects your personal data, we will notify you within 72 hours and provide details on what data was impacted, how it happened, and any steps you should take.

3.2 Right to Access Your Data

You can access and review the personal data we have collected about you by logging into your Ghost Browser account. Our data export tool allows you to download a copy of your data in a structured format.

3.3 Right to Be Forgotten (Data Deletion)

You have the right to request deletion of your personal data. You can:

  • Delete certain account information from within your profile settings.
  • Request full account deletion by contacting us via our Right to Be Forgotten form.

Note: Some data may be retained for legal, fraud prevention, and security reasons. If deletion is not possible (e.g., financial transaction records), we will inform you.

3.4 Right to Restrict or Object to Processing

You may object to how we process your data. In such cases, we will review and restrict processing unless there are legitimate legal reasons requiring us to retain it.

4. Our Use of Cookies

We use cookies to:

  • Enhance your browsing experience (e.g., login functionality)
  • Analyze website traffic and performance
  • Provide marketing and personalization (if consented)

Users can manage and disable cookies via their browser settings or through our cookie preferences tool. For details, see our Cookie Policy.

5. Third-Party Data Processors

We work with third-party service providers who help us operate our business. These companies only process your data as necessary and must comply with GDPR.

Our third-party processors include:

  • Payment & Transactions: Stripe, PayPal, Recurrable
  • Customer Support & Marketing: Helpscout, Mailchimp, Drip
  • Hosting & Security: AWS, Defiant (WordFence)
  • Infrastructure & Services: Google, Automattic (Akismet)
  • Analytics: Google

Data may be processed outside the EU, but all providers meet GDPR standards.

6. Contact Us

If you have questions about your data or GDPR rights, please contact us via our GDPR contact form.